Frequently Asked Questions
Many people are nervous after scheduling the first therapy appointment and wonder what the first session will be like. The goal of the first appointment is primarily information-gathering. Depending on presenting concerns this meeting will consist of your therapist, one or both parents/guardians and the child/adolescent, or the teen or adult by themselves. Your therapist will let you know whom should be in attendance. You will meet privately with the therapist to discuss primary concerns, as well as background and any other relevant information.
In order to develop the best treatment for yourself or your child/adolescent, together you and the therapist will spend approximately 90 minutes discussing these elements in detail, including educational, medical, and psychological history. At the end of the session, your therapist will have a better idea of the most effective course of treatment and will answer any questions you have about this plan or the therapy process in general.
Each person is unique, presenting with his or her own history and concerns. That being said, there is no exact, “magic” amount of therapy sessions. Treatment is tailored to the individual and his or her specific needs. Together, you and your therapist will discuss progress throughout treatment and set goals you, the therapist, and your child (if appropriate) agree upon.
Yes! Therapy is a safe place where children can express their feelings. It teaches important skills, like relaxation, social skills, as well as facilitating the process in which children learn to identify their problematic thoughts and behaviors, and overall, make them a happier and more productive family member and friend to those around them.
IN NETWORK: Cleveland Integrative Counseling is contracted with Medical Mutual. It is the patients responsibility to determine if there is coverage within your particular policy; although you may have Medical Mutual Insurance, it is essential that you ensure your particular policy lists Cleveland Integrative Counseling as in-network. If an insurance claim is submitted on your behalf, and is denied, the patient is responsible for the cost of the session. We require that a credit card be kept on file to keep accounts current, should a situation such as this arise.
OUT OF NETWORK: Working with your Insurance Company Health services may be covered in full or in part by your health insurance or employee benefit plan. Although we are considered out of-network for most insurance carriers, some of our patients are able to obtain reimbursements from their insurance carriers. Most PPO policies will reimburse between 60-80% after your deductible is met; however, out-of-network benefits vary among carriers.
Clients will receive a Super Bill with all the information needed to seek reimbursement from traditional insurers or from health care spending accounts. Figuring out what else might be required of the insurance companies is up to you. These statements are typically sufficient to obtain reimbursement. You should also be aware that most insurance agreements require you to authorize our office to provide a clinical diagnosis, and sometimes additional clinical information such as a treatment plan or summary, or, in some cases, a copy of the entire record. This information then becomes part of the insurance company’s files, and we have no control over what is done with the information. We require payment in full for services at the time of each visit. Upon request, a fee schedule can be provided.
We currently accept Cash, Check, and MasterCard, Visa, American Express, and Discover cards. We also accept HSA cards issued by your insurance company, however it is your responsibility to ensure our services are covered under your plan.
We currently accept Cash, Check, and most Major Credit Cards. We also accept HSA cards issued by your insurance company, however it is your responsibility to ensure our services are covered under your plan.
For questions, or to schedule an appointment, please call: (216) 600 - 8008